Privacy Policy

Last Updated: August 18, 2026 Kokodress Limited, doing business as KoKodress ("KoKodress," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services. By using our website or services, you acknowledge the practices described in this Privacy Policy. 1. INFORMATION WE COLLECT Depending on how you interact with KoKodress, we may collect the following categories of personal information: Information You Provide to Us We may collect information that you provide directly to us, including: Name Email address Telephone number Billing address Shipping address Order and transaction information Product preferences Information submitted through customer service or contact forms Information you provide in connection with returns, refunds, or other requests Other information you choose to provide to us Payment Information When you make a purchase, payment information is processed by the payment service providers available through our store. KoKodress does not directly store complete payment card details where those details are processed by our payment service providers. Information Collected Automatically When you visit or interact with our website, we and our service providers may automatically collect certain information, including: IP address Browser type Device type Operating system Device and advertising identifiers Pages and products viewed Search and navigation activity Product interactions Shopping cart activity Checkout activity Purchase and conversion information Referring URLs Approximate location derived from technical information Cookie and similar technology identifiers Information about how you interact with our website The information collected depends on your device, browser, location, privacy choices, and the services enabled on our website. 2. HOW WE USE YOUR INFORMATION We may use personal information to: Process, fulfill, and manage orders. Process payments and refunds. Provide shipping, delivery, returns, and customer support. Communicate with you regarding orders, inquiries, requests, or account-related matters. Operate and maintain our website and ecommerce services. Personalize and improve your shopping experience. Understand how visitors interact with our website. Improve our products, services, website, and customer experience. Detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity. Measure website, marketing, and advertising performance. Support advertising and marketing activities where permitted by applicable law. Send marketing communications in accordance with applicable law and your preferences. Maintain appropriate business, transaction, tax, accounting, and compliance records. Comply with legal and regulatory obligations. Establish, exercise, or defend legal claims. We process personal information only as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, at your direction, or as otherwise permitted or required by applicable law. 3. MARKETING COMMUNICATIONS Where permitted by applicable law, we may use your contact information to send you information about KoKodress products, promotions, offers, or other marketing communications. Where consent is required, we will obtain appropriate consent before sending such communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at support@kokodress.com . Unsubscribing from marketing communications will not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, security notices, or responses to customer service requests. 4. HOW WE DISCLOSE PERSONAL INFORMATION We may disclose personal information to service providers and business partners when reasonably necessary to operate our business and provide our services. These parties may provide services relating to: Ecommerce infrastructure and website hosting Payment processing Order fulfillment and shipping Fraud prevention and security Customer support Analytics and website measurement Advertising and marketing measurement Customer communications Information technology and infrastructure Professional, legal, accounting, or compliance services We may also disclose personal information: When required or permitted by applicable law In response to valid legal or regulatory requests To enforce our agreements, policies, or legal rights To detect or prevent fraud, security incidents, or unlawful activity To protect the rights, property, safety, and security of KoKodress, our customers, or others In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction We do not disclose personal information except as described in this Privacy Policy, as necessary to provide our services, at your direction, or as otherwise permitted or required by applicable law. 5. SHOPIFY AND THIRD-PARTY SERVICE PROVIDERS Our online store is powered by Shopify . Shopify and other service providers supporting our store may process personal information in connection with providing ecommerce infrastructure and related services. Depending on the services enabled on our website, third-party providers may assist with: Website hosting Ecommerce functionality Checkout Payment processing Order management Shipping and fulfillment Fraud prevention Customer support Analytics Advertising Marketing measurement Customer communications These providers may process information such as your IP address, device and browser information, website activity, product interactions, shopping cart activity, checkout activity, transaction information, and cookie or similar identifiers. Certain third-party providers operate under their own privacy policies and terms and may independently determine how they process certain information. We encourage you to review the privacy policies of relevant third-party services when appropriate. 6. ANALYTICS AND ADVERTISING We may use analytics and advertising services, including services provided by Google and Meta , where those services are enabled on our website. These services may help us: Understand how visitors use KoKodress Analyze website and product performance Measure conversions Understand the effectiveness of advertising campaigns Improve our services Measure and optimize marketing activities Deliver or measure advertising where permitted Depending on the services enabled and your privacy choices, these providers may collect or receive information relating to your interactions with our website, including: Pages and products viewed Product interactions Items added to your shopping cart Checkout activity Purchases Order or transaction identifiers used for measurement Device and browser information IP address Cookie identifiers Advertising identifiers Conversion and advertising measurement information Where required by applicable law, analytics and advertising technologies that are not strictly necessary will operate in accordance with your consent or applicable privacy choices. The availability and operation of particular analytics or advertising technologies may vary depending on your location, browser settings, privacy preferences, and the services currently enabled on our website. 7. COOKIES AND SIMILAR TECHNOLOGIES We and our service providers may use cookies, pixels, tags, local storage, and similar technologies when you visit or interact with our website. These technologies may be used to: Provide essential website functionality Maintain your shopping cart and session Remember your preferences Improve website performance Understand website usage Measure conversions Prevent fraud and improve security Measure advertising performance Support marketing and advertising where permitted Some cookies and similar technologies are necessary for our website and services to function. Other technologies, including certain analytics and advertising technologies, may be subject to your consent or privacy choices where required by applicable law. Where available, you may use the privacy or cookie preference controls provided on our website to manage certain choices regarding cookies, analytics, and advertising technologies. You may also manage cookies through your browser settings. Blocking or disabling certain cookies may affect the functionality or availability of certain features of our website. 8. YOUR PRIVACY CHOICES AND RIGHTS Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include the right to: Request access to personal information we maintain about you Request correction of inaccurate personal information Request deletion of certain personal information Obtain information about how we collect, use, or disclose personal information Receive a copy of certain personal information where applicable Withdraw consent where processing is based on consent Opt out of certain marketing communications Opt out of certain uses, sharing, or disclosures of personal information where applicable Restrict or object to certain processing where applicable Exercise other privacy rights provided under applicable law Where available, you may also use privacy or cookie preference controls provided on our website to manage certain choices regarding analytics and advertising technologies. We may need to verify your identity before completing certain privacy requests. We may also request additional information where reasonably necessary to verify or process your request. We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law. 9. DATA RETENTION We retain personal information for as long as reasonably necessary for the purposes for which it was collected or otherwise processed. This may include retaining information as necessary to: Fulfill and manage orders Provide customer service Process returns and refunds Maintain transaction and business records Meet tax, accounting, financial, and legal requirements Prevent fraud and abuse Resolve disputes Enforce agreements Establish, exercise, or defend legal claims Retention periods may vary depending on the nature of the information, why it was collected, applicable legal requirements, and our legitimate operational needs. When personal information is no longer reasonably required, we may delete, anonymize, or otherwise handle it in accordance with applicable law and our data retention practices. 10. SECURITY We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. Information transmitted through our website may be protected using technologies such as Secure Socket Layer (SSL) encryption. Payment information is processed through payment service providers that maintain their own security and compliance programs. However, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of personal information. 11. CHILDREN'S PRIVACY Our website and services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us at support@kokodress.com so that we can review the matter and take appropriate action. 12. INTERNATIONAL DATA PROCESSING KoKodress operates an international ecommerce business. Our customers, service providers, ecommerce infrastructure, payment providers, analytics providers, advertising providers, and other business partners may be located in different countries or regions. As a result, personal information may be transferred to, stored in, or processed in countries or regions other than the country where you live. Those jurisdictions may have privacy and data protection laws that differ from the laws in your jurisdiction. Where required by applicable law, we and our service providers take appropriate measures relating to international transfers and processing of personal information. 13. THIRD-PARTY WEBSITES Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, content, or practices of third-party websites or services that are not controlled by KoKodress. We encourage you to review the privacy policies and terms of those third parties before providing personal information to them. 14. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies, legal requirements, or other operational needs. When we make changes, we will post the updated Privacy Policy on this page and update the "Last Updated" date where appropriate. Changes will become effective when posted unless otherwise stated. We encourage you to review this Privacy Policy periodically. 15. CONTACT US If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at: Kokodress Limited Doing business as: KoKodress Email: support@kokodress.com We will provide an initial response within one business day. Completing a privacy request may take longer where identity verification, additional information, or applicable legal requirements are involved. When submitting a privacy request, please provide sufficient information for us to understand and respond to your request. We may request additional information where reasonably necessary to verify your identity or process the request.