Hong Kong
UNIT 1111, 11/F, Hollywood Plaza,
610 Nathan Road, Mong Kok, Hong Kong
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Last updated: August 2026
Choose the fastest route for boutique visits, sizing guidance, order support, and appointment planning.
Email us: support@kokodress.com
Response Time: We aim to reply to your first email within 1–2 business days (Monday–Friday, excluding public holidays). During peak seasons, response may take up to 3–5 business days — we appreciate your patience.
Use this form for fit advice, appointment requests, product questions, and order support. Eligibility is based on the time your form or email is received, not when our team responds.
For defect or damage requests, submit this form first, then email photos to support@kokodress.com with your order number.